Quality policy

THE MAIN OBJECTIVE

Customer’s satisfaction

For LCL SPEDITION, the main goal is the satisfaction of our customers. We focus our activities on the highest quality standards. All processes are oriented towards continuous improvement and development. Reliable proof of this is we have a certificate confirming the compliance of the Quality Management System with the ISO 9001 standard.

Quality policy

The quality policy of LCL SPEDITION covers the effective implementation of the best practices in the management of forwarding processes and their continuous improvement.

Efficient and effective management of the company.
International standards, ISO 9001 and ISO 45001.
Flexible approach.
Adjustment to the individual needs of customers.
Forwarding projects dedicated to various industries.
Supply chain optimization.
Constant monitoring of the level of services offered.
Safety of the transported cargo.

Speed and reliability of information flow.
Advanced IT information systems.
Continuous work on the continuous improvement of the team.
A new fleet that meets the EURO 6 ecological standard.
Investment in IT and office infrastructure.
Modern technical facilities.
Carrier insurance according to the highest standards.
Guarantee of on-time deliveries – Just in Time.

Best management practices

We guarantee the highest quality of provided services through implementation of the most modern methods of managing shipping processes.

THE MAIN OBJECTIVE

Customer’s satisfaction

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